We know that moving into student accommodation for the first time can seem complicated, scary and a bit confusing. But it doesn’t have to be, and we’ve popped together some of our most asked questions below – with detailed answers so you know exactly where you’re at.
Can I view a room at Cityheart Living before I book?
Of course you can! We offer several open days throughout the year, so keep an eye on our social media to see when you can come along and view some of our rooms and amenities. If you can’t make it to an open day, be sure to get in touch and we can arrange for you to pop along on a date that suits you.
Do I need a guarantor for Cityheart Living?
If you choose to pay your rent in instalments, then you will need a guarantor – this is so we can be sure somebody will pay your rent if you are unable to do so. This can be a parent or family member, or close friend; they need to be over 18 with a good credit history. Alternatively, you can pay your rent for the whole year upfront.
How much is the deposit?
The deposit per room is £200, and this is kept safe in a government-secure scheme until you move out at which time it will be returned to you once your tenancy has ended and we have completed our final room checks.
Do I need to pay council tax?
As a student in full time education, you are exempt from paying council tax – yay! This is an added bonus, and one way of putting off adult life for a little longer…
What is provided in the kitchen at Cityheart Living?
You will be sharing a kitchen with your new flatmates, and we will provide a toaster (or a grill), kettle, microwave, oven, fridge/freezer and a hob. You can bring your own blender, air fryer, toastie maker and so on if you wish – you will also need to bring cutlery, plates/bowls, cups/glasses and so on. Check out our blog about cupboard staples to have as a student, too!
Is there Wi-Fi in my room?
Yes, all of our rooms come with both Wi-Fi and cabled internet facilities, included in your rent as standard. This means you can study (or binge watch the latest Netflix series…) in the comfort of your room, although we recommend hanging out with your flatmates or heading to the library from time to time, too! That way you’ll be sure to avoid feelings of loneliness, and make some friends for life in the process.
Can I share a flat with my friends?
Speaking of friends, if you and your chums are off to the same university then you can request to live together when applying for a room at Cityheart Living. Just make sure you apply at roughly the same time, so we have a better chance of being able to place you in the same flat. Otherwise it’ll be tough to swap things around…
These are some popular FAQs, but you can find some more on our dedicated page HERE. Hopefully 2024 is off to a great start for you and you’re making good headway in terms of your plans for university.